Frequently Asked Questions
How to Get Further Help and About This Page.
How to Get Further Help
For questions not listed below, the quickest way is to use the live chat button at the bottom of any page. A support agent will reply within a few minutes during operating hours. You can also send an email using the address shown in the contact section of the site. Responses are typically sent within 24 hours. Include your registered username for faster assistance.
About This Page
This page covers the most common questions players ask about using the platform. Topics include deposits, withdrawals, account verification, turnover requirements, supported payments, mobile play, game disconnections, and deposit limits. If you do not find the answer you need here, contact the site’s customer support team through the live chat or email link in the lobby. Support is available daily and responds in English or Bahasa Malaysia.
From here, Live Games, Slot Games, Fish Shooting, Arcade — or the offers, if an offer is what brought you.
Answered briefly
What happens if a game disconnects mid-round?
If your internet drops during a round, the game saves your exact position on the server. When you reconnect, the game reloads to the same state—cards dealt, spins running, or dice rolled—so you can see the outcome without losing progress.
What does a first deposit cost?
The floor is RM30 through DuitNow and USDT TRC20, or RM50 by direct bank transfer.
What is the minimum deposit amount?
The minimum deposit is RM30 for most payment methods. Some e-wallets may allow a RM10 minimum, while bank transfers require at least RM50. Check the cashier page for the exact limit for your chosen channel.
What happens if a game disconnects?
Rounds in progress are settled server-side, so a dropped connection does not void a bet. The same rule covers live games and slot games.
Are there spending limits?
Yes — daily, weekly or monthly, from the dashboard. Tightening one takes effect at once; loosening one waits out a cooling-off period. The cap sits on the account, so DuitNow and USDT TRC20 are covered by one figure.
How do I set a deposit limit?
Go to the account settings section in the lobby and select “Deposit Limits.” You can choose a daily, weekly, or monthly cap. The limit takes effect immediately and can only be lowered in real time; raising it requires a 24-hour cooling-off period.